FAQs

1. What is AutopartsMarketplace.lt?

  • AutopartsMarketplace.lt is a premier online platform for buying and selling automotive parts and accessories. We offer a wide range of products from various sellers, ensuring that you can find the perfect part for your vehicle.

2. How do I search for parts on AutopartsMarketplace.lt?

  • You can use the search bar at the top of our homepage to enter the name, part number, or description of the part you are looking for. You can also browse through categories or filter results based on your vehicle's make and model.

3. How do I place an order?

  • Once you find the part you need, click on it to view its details. Then, click the "Add to Cart" button and proceed to checkout. Follow the prompts to enter your shipping and payment information, and complete your purchase.

4. What payment methods are accepted?

  • We accept various payment methods, including credit/debit cards, Stripe.com, and other secure online payment gateways.

5. How can I track my order?

  • After placing an order, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to monitor the status of your shipment.

6. What is the return policy?

  • We offer a 30-day return policy for most items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. Items must be in their original condition and packaging.

7. How do I contact customer support?

  • You can reach our customer support team via the "Contact Us" page on our website. We are available by email, phone, or live chat to assist you with any questions or concerns.

8. Are the parts sold on AutopartsMarketplace.lt genuine?

  • We work with reputable sellers and manufacturers to ensure that all parts listed on our platform are genuine and of high quality. Each product listing provides detailed information about the part's authenticity and origin.

9. Can I sell my automotive parts on AutopartsMarketplace.lt?

  • Yes, we welcome individual sellers and businesses to join our marketplace. To start selling, create an account, list your products, and manage your sales through our seller portal.

10. Is there a warranty on parts purchased from AutopartsMarketplace.lt?

  • Warranty terms vary depending on the seller and the product. Please check the individual product listing for warranty information or contact the seller directly for more details.

11. How do I create an account?

  • To create an account, click on the "Sign Up" button on the top right corner of the homepage. Fill in your details and follow the instructions to complete the registration process.

12. Can I change or cancel my order?

  • If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, depending on the order's status.

13. Do you ship internationally?

  • Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary based on your location. Please check our shipping policy for more information.

14. What should I do if I receive a damaged or incorrect part?

  • If you receive a damaged or incorrect part, please contact our customer support team immediately. We will arrange for a return or exchange and ensure that you receive the correct part.

15. How can I leave a review for a product or seller?

  • After purchasing a product, you can leave a review by visiting the product page and clicking on the "Write a Review" button. Your feedback helps other customers make informed decisions and helps sellers improve their service.

We hope these FAQs address your questions. If you need further assistance, please do not hesitate to contact us. Happy shopping at AutopartsMarketplace.lt!