Privacy Policy

 

Effective Date: 02 January 2025
Last Updated: 02 January 2025

1. Introduction

This Privacy Policy applies to the website autopartsmarketplace.lt (hereinafter “the Website”), operated by Auto Parts Marketplace UAB, registered in the Republic of Lithuania (hereinafter “we”, “us”, “our”). We are committed to respecting and protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legislation.

By using our Website, registering an account, placing orders, submitting forms, or communicating with us, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

• Personal Data — any information relating to an identified or identifiable natural person.

• Processing — any operation performed on personal data, such as collecting, storing, using, transferring, or deleting.

• Data Subject — any individual whose personal data is being processed.

• Controller — Auto Parts Marketplace UAB, which determines the purposes and means of processing personal data.

3. Legal Basis for Processing

We process personal data on the following legal grounds:

• Contract performance (Article 6(1)(b) GDPR): To fulfill orders, deliveries, returns, warranty processes.

• Legal obligation (Article 6(1)(c) GDPR): For accounting, taxation, fraud prevention, warranty documentation.

• Legitimate interests (Article 6(1)(f) GDPR): To maintain security, improve user experience, and manage customer service activities.

• Consent (Article 6(1)(a) GDPR): For marketing communications or cookie-based tracking where required.

4. Personal Data We Collect

We may process the following categories of personal data:

1. Account Information

   • Full name

   • Email address

   • Phone number

   • Password (stored in encrypted form)

2. Order and Delivery Information

   • Billing and shipping addresses

   • Payment details (we do not store full credit card numbers; payments are processed via secure PCI-DSS certified processors)

   • Vehicle VIN or model details if provided for parts compatibility verification

3. Technical and Usage Data

   • IP address, device type, browser type, operating system

   • Pages visited and session activity

   • Cookies and tracking identifiers

4. Communication Data

   • Messages sent through contact forms or email

   • Support inquiries, claims, and dispute resolutions

5. Purposes of Processing

We process personal data for:

• Processing and fulfilling your orders;

• Providing customer support and responding to inquiries;

• Verifying product compatibility using VIN or model information;

• Improving Website performance, structure, and user experience;

• Fraud prevention, security monitoring, and dispute resolution;

• Compliance with legal, regulatory, and accounting requirements;

• Sending marketing communications only where consent is provided.

6. Cookies and Tracking Technologies

We use cookies to:

• Enable essential Website functionality (authentication, shopping cart, checkout),

• Analyze Website usage and improve performance,

• Personalize content and product recommendations,

• Display relevant advertisements (only with consent).

You may manage or disable cookies in your browser settings. Restricting cookies may affect Website functionality.

7. Sharing and Disclosure of Personal Data

We may share your personal data with:

We do not sell, rent, or trade personal data.

Transfers outside the EEA occur only where appropriate GDPR safeguards (Standard Contractual Clauses, adequacy decisions) are in place.

8. Data Retention

We retain personal data only for the period necessary to fulfill its purpose:

9. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

• File a complaint with State Data Protection Inspectorate (Lithuania)

To exercise your rights, contact us at:
[email protected]

10. Security Measures

We implement technical and organizational measures including:

• HTTPS encryption

• Encrypted password storage

• Restricted access on a need-to-know basis

• Regular system monitoring and risk assessment

• Fraud and abuse detection systems

However, no system is completely secure. Users must keep account credentials confidential.

11. Children’s Privacy

This Website is not intended for children under 13. We do not knowingly collect data from minors. If submitted unknowingly, contact us for removal.

12. Changes to the Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page with an updated effective date.